Best Customer Service Tip Customer Service - Call Control Strategies Videos
The snatch-and-flip call control strategy. " - When your customer tears in, ranting, explaining, venting, and you're at a loss for how to HOW TO ANSWER: "HOW WOULD YOU DEAL WITH A DIFFICULT CUSTOMER?" #shorts Master Customer Call Control: Redirect with Empathy and Solutions Here's how you can improve your active listening skills over the phone. This discusses verbal, nonverbal communication, and tips ...